NAO report examines the Home Office’s role in the Windrush scandal
• the scale and impact of the problem of individuals from the Windrush generation potentially being denied access to services or detained or removed from the UK
• whether the Home Office considered the potential for new legislation and policy to have a adverse effects on the Windrush generation and others
• whether the Home Office’s systems, guidance and processes led to negative outcomes, which include wrongful detention and removal
• whether the quality of the Home Office’s information contributed to people being wrongfully detained, removed or denied access to services
• whether the Home Office had a sufficient feedback system to identify adverse or unintended consequences and responded properly to feedback
• how the Home Office is currently supporting those affected by the scandal