Windrush Compensation Scheme

The government has given the Adjudicators Office responsibility over conducting independent reviews of Windrush Compensation decisions and examine how complaints about the handling of Windrush Compensation Scheme claims have been managed. From 30 December 2019, the adjudicator can consider a request for review or an escalation of a complaint from a claimant, or an authorised representative, including the authorised representative of a deceased person’s estate.

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